Reactivating inactive patients either because of follow-up care or unscheduled treatment tends to get pushed to the back-burner by your front desk staff. This is because the day-to-day issues in the office seem more pressing. However, in a solo dental practice, we recommend that two to four hours a week be set aside for working on reactivation.
Setting aside time to contact and reactive patients who are either overdue for checkups and follow-ups or who have not completed treatment plans will make a dramatic improvement. It’s also important to realize that around two-thirds of all restorative dental work originates in hygiene.
Below are a few tips to consider when implementing a reactivation plan in your dental office:
Reactivating inactive patients is an important part of keeping your dental practice running smoothly and profitably. For help with reactivation attempts, please don’t hesitate to contact Pro Dental Designs. We’re experts in the field of dental practice management - moreover dental marketing!