Your dental office, just like any workplace, needs to have guidelines in place for the conduct of your employees. The purpose of these guidelines is to ensure that each member of your staff is performing their responsibilities and behaving properly in front of patients and other employees.
It’s a good idea to have a dental employee handbook given to each member of your staff, which outlines each of the guidelines. With this handbook in place, you greatly decrease the risk of conflict and misunderstandings in your dental practice. You should also outline the consequences for not following the guidelines and enforce these consequences consistently.
Violation of the guidelines in your employee handbook should come with disciplinary action. These actions should include a verbal warning, a written warning, a one-on-one meeting with the employee, and lastly, termination.
While we know that it’s impossible to identify every single violation that could possibly happen, there are a few important violations that should be included in your handbook. These actions are below:
For more information on how to keep your office running smoothly and conflict-free, or if you have any dental marketing needs, please contact Pro Dental Designs.